- Delivery Service is only restricted to Hong Kong (excluding islands, closed area and locations without elevator).
- PO Box address is not accepted.
- Free delivery for purchase of HK$800 or above*.
- Purchase for less than HK$800, delivery fee of HK$30 will be charged.
- Regardless of any purchase amount, additional charge has to be paid upon delivery for the below locations. Otherwise, the goods will be returned and collected back to Uji Bedding:
- Discovery Bay: HK$120 (Toll rate); Ma Wan: HK$40 (Toll rate); Tung Chung and the Airport: HK$120 (One-way surcharge).
- Ordered goods will be delivered in 4-5 working days (Mon to Fri, except for Public Holidays)after order confirmation. Delivery time is 9am-6pm.
- We will contact customers to confirm delivery date and time before delivery. In case of any change of delivery details, please contact us at (852)21495338 at least 48 hours before scheduled delivery time.
- If there is no recipient to receive the ordered goods and the order is not successfully delivered, we can reschedule delivery again. However, there will be an extra handling charge of HK$30 (to be paid upon delivery). If we can’t reach our customers for rescheduling the delivery date and time in 5 working days, the order will automatically be cancelled and no refund will be made.
- Delivery service may be cancelled or delayed due to weather, traffic, district or other factors. Rescheduling of delivery will be arranged.
- In case your ordered items are not available, or your order is rejected, we will inform you by phone call or email for further arrangement.